Minimum Booking Periods –

Christmas Period: Minimum of 2 nights in All Chalets, Cabins and On-Site Van.

Summer Period: Minimum of 2 nights in Deluxe Chalets and Alpine Chalets.

Easter Period: Minimum of 3 nights in All Chalets, Cabins, On-Site Van and camping sites-  (Friday, Saturday and Sunday)

Winter Period: Bookings of 2 nights, 5 nights and 7 nights only. This applies to all Cabins,Chalets and On-Site Van.

2 day stay from  Friday to  Sunday.
5 day stay from Sunday to Friday.
7 day stay from either Friday or Sunday.
 

Occupancy -

Each Alpine Chalet and Cedar Cabin will accommodate a maximum of 6 persons and 1 vehicle. Deluxe Spa Chalets will accommodate a maximum of 8 people and 2 vehicles.  Each powered and unpowered site will accommodate a maximum of 6 persons and 1 vehicle only.  Extra vehicles may be accepted with an extra vehicle charge.

Children –

For the purpose of tariff calculation, guests aged 3 to 16 inclusive, at the time of you visit, are classified as children. Infants under the age of 2 at the time of your visit are free of charge, however are still counted as “an occupant” of the Chalet, Cabin or camping site.

Linen -

Doonas and pillows are provided for each bed.  Personal linen (sheets, pillow cases and towels) is to be provided by guests.  However, linen hire is available at a minimal extra cost and if required should be arranged at the time of booking, or no less than a week prior to your arrival date.

Amenities Key Deposit - (Campers only)

A Refundable Cash deposit of $20.00 is required for each key that given out for the amenities and drying room. (Drying room open during winter period only).

Deposit -

Your 50% deposit must be received within 7 days (or as stated on email) of making your reservation.  Failure to do so may result in automatic cancellation. 

Short Notice Bookings –

The 50% booking deposit for any reservation made within 21 days of your arrival date, must be paid for at the time of booking by credit card or direct deposit within 5 days. This payment is subject to a NIL Refund in the case of a cancellation.

Cancellations/Refunds -

All Cancellations must be in writing. The following fee’s apply to ALL bookings:

*Greater than 42 days of Arrival Date: 12 month Credit or Refund – Minus a 20% Cancellation fee of required deposit.

*Between 42 Days and 15 Days of Arrival Date: 12 month Credit only- Minus 20% Cancellation Fee of required deposit.

*Within 14 Days of Arrival Date: Total loss of deposit paid.

*Booking can only be cancelled or changed once.
*NO REFUNDS GIVEN FOR EARLY DEPARTURE

Transfer of Booking –

*If Greater 42 days of your arrival date, your booking may be rescheduled to an alternative date, a transfer fee of $35 or 5% of the total tariff charge (whichever is greater) will apply.

 *If between 42 days and 22 days of your arrival date, your booking may be rescheduled to an alternative  date, a transfer fee of $35 or 5% of the total tariff charge (whichever is greater) will apply.

 *If between 21 days and 14 days of your arrival date, your booking may be rescheduled to an alternative date, a transfer fee of $70 or 10% of the total tariff charge (whichever is greater) will apply.

  *Once a booking has been transferred, no further changes may be made. This will result in a loss of deposit.

*NO BOOKING WILL BE TRANSFERED IF WITHIN 14 DAYS OF ARRIVAL DATE*

Payment

Group Bookings -

With ALL group bookings, a Credit Card imprint will be taken, this is a minimum of $500.00 per group. All unlawful damage during the visit will be debited to the Person/Groups card. This will include, but not limited to ALL Chalets, Cabins, Camp Kitchen, amenities blocks and structures located within Kosciuszko Mountain Retreat. If the damage exceeds the minimum amount an Invoice will be sent out to recoup the cost.

Cabin Change -

We reserve the right to relocate any booking under exceptional circumstances.

Arrival and Departure Times -

Your check-in time is after 3.00pm and your check-out time is before 10.00am.  A later arrival date or earlier departure date than originally booked will not qualify for a refund.  If your departure is later than 10.00am or your arrival time earlier then 3:00pm an extra day charge will be applied.

Flora and Fauna -

Being located in the National Park, the local environment is particularly attractive and fragile, and, our native animals are very trusting and visitor friendly. These are protected.  Please be kind to our plants, animals and birds. It is also a condition of entry into Kosciuszko National Park, that no trees or branches be used in the fire places.

Prices_

At the time of printing, the charges shown on this schedule are correct but may be subject to alteration without notice.

Pets_

Sorry, for the comfort of our other guests and the protection of our environment, pets are not allowed inside Kosciuszko National Park. Quality boarding kennels for cats and dogs are located nearby, we can give you the names and numbers if you wish. Bookings may be necessary, so please discuss your needs with us at the time of booking.

Park Use Fee_

The NPWS requires a Park Use Fee for visitors to the National Park.  Information is available by phoning the Service on 02 6450 5600, or visit their web site.

http://www.environment.nsw.gov.au/NationalParks/parkFeesConditions.aspx?id=N0018