Booking Conditions

Minimum Booking Period - Christmas School Holidays: Periods of less than four days may be made after 1 st December and are subject to availability. The Easter Weekend is for a minimum four nights booking. For other times minimum of two nights booking is preferred, especially for weekends.

Occupancy – The Alpine Chalets and Cedar Cabins will accommodate up to six people. – With a maximum of four adults. The ‘Deluxe Chalets' have 3 bedrooms and can accommodate up to eight people. – For comfort we recommend a maximum of six adults.

Children - For the purpose of tariff calculation guests aged 1 to 14 inclusive, at the time of your visit, are classed as children. Infants under the age of 1 at the time of your visit are free of charge.

Car & Trailer Parking - Parking for one car is available for each chalet. Most chalets provide for undercover parking. Some chalets will accommodate parking for a second vehicle. Limited boat trailer parking is available. Please advise your needs at the time of booking to avoid inconvenience,

Deposit – Your 50% deposit must be received within 14 days of making your reservation. Failure to do so may result in an automatic cancellation.

Short Notice Bookings – The 50% booking deposit for any reservations made within 42 days of the arrival date, must be paid at the time of booking by credit card or direct deposit. This payment is subject to a nil refund in the case of a cancellation.

Transfer of Bookings - If, within 42 days of the your arrival date, your booking is rescheduled to an alternative date, a transfer fee of $35.00 or 5% of the total reservation charge (whichever is the greater), may be applied.

Cancellations - Must be in writing if your booking has been confirmed with a deposit payment. Cancellations received more than 42 days before the arrival date will receive a refund of the deposit less a cancellation fee 20% of the appropriate deposit. Cancellations received within the 42 day period are subject to a nil refund.

Payment

Arrival and Departure Times - Your check-in time is 3.00 pm and your check-out time is before 10.00am . A later arrival date or earlier departure date than originally booked will not qualify for a refund. If your departure is later than 10.00am an extra day charge may be applied.- If special circumstances apply, please discuss with management at the time of making your reservation. We will do our best to accommodate your needs.

Prices - At the time of printing, the charges shown on our schedule are correct but may be subject to alteration without notice.

Cabin Change - We reserve the right to relocate any booking under exceptional circumstances.

Flora and Fauna - Being located within the National Park, The local environment is particularly attractive and fragile, and, our native animals are very trusting and visitor friendly. These are protected. Please be kind to our plants, animals and birds.